Privacy Policy
Introduction and Definition
Concave Ignite built the CI VPN mobile app as a free app. This App is provided by Us at no cost and is intended for use as is, with no warranties. This page is used to inform visitors regarding our policies regarding the collection, use, and disclosure of Personal Information if anyone decides to use our Service. This Privacy Policy sets out how we use and protect your personal data that is otherwise obtained or generated in connection with your use of our Mobile App (the “Services”). For the purposes of this Privacy Policy, ‘we’, ‘us’ and ‘our’ refers to Concave Ignite, and ‘you’ refers to you, the user of the Services. Our privacy policy will help you understand what information we collect, how we use it, and what choices you have.
If you choose to use our Service (App) then by using it, you consent and agree to our policies and the collection, use, and disclosure of personal information as set out in this privacy policy. Your continued use of our mobile app will be regarded as acceptance of our practices around privacy and personal information regarding the collection, use, and disclosure of personal information set out in this privacy policy. The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions unless otherwise defined in this Privacy Policy.
The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.
Principles
We follow simple principles when it comes to your data: We do not have access to nor collect, store, use, or share any information, personal or otherwise, from your use of the App. Your data is not shared with anyone by Us. Our App requires no permissions at all, no sign-in, and no personal information. If we ever require permission, we will always request only the minimum device permissions required for application functionality. The reasons for each required permission, if any, will always be disclosed on app store download pages.
How we share your information
We and the developer take your privacy seriously and are not interested in collecting any personal information. This application does not collect or store personal data for Us. We log no information on you. We do not collect, transmit, distribute, or sell your data or store or transmit your personal details. We do not share any uses. Our app does not include any advertising frameworks. or third-party analytics software. No personal data you share with Us will be given to any third party. Your data will also never be used by Us for any purpose without specific permission.
Information Collection and Use
For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to the examples below. The information requested will be retained on your device and is not collected by us in any way. For example, mobile applications store device identifying information for license key purposes, but this information is never retrieved from the device by Us nor sent to any third parties. For example, mobile applications may retain a history of the user’s actions or choices to enhance the user experience, but this history is never retrieved from the device by Us nor sent to any third parties by Us. For example, Crash reports and Analytics to help fix bugs and learn where the App may have an issue
Beyond the information Google provides to developers that you can decide to provide, our Mobile App uses no third-party analytics or advertising frameworks. We log no information on you and have no interest in doing so. The limited information that is made available to the developer by the Play Store system is used only to ensure the proper operation of the app and is never transferred from the developer to any third parties for any reason. That information includes only basic things like country, OS version, screen resolution, etc. If you installed this application from Google Play, then Google Play does collect some personal data. Please see the privacy policy for Google Play Services here: https://policies.google.com/privacy.
Cookies
Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your device’s internal memory. This App does not use these “cookies” explicitly. However, the app may use third-party code and libraries that use “cookies” to collect information and improve their services.
Device Information
We do not collect information from your device at present. The information may at times be collected and be utilized for the provision of better service and to prevent fraudulent acts. Where possible, such information will not include that which will identify the individual user.
Service Providers and Third-Party Services
From time to time, we may employ third-party companies and individuals due to the following reasons:
To facilitate our Service;
To provide the Service on our behalf;
To perform Service-related services; or
To assist us in analyzing how our Service is used.
The app may from time to time, use third party services that may collect information used to identify you, such as users and how many there are, etc. All data is anonymous, and location information is approximate. Additionally, the app may from time to time utilize third-party services to provide functionality or service; we cannot guarantee or control the data practices of these third parties. We want to inform users of this Service that these third parties may have access to your Personal Information. Therefore, we advise users to review the privacy policies of the third-party services, where used, to understand their data collection and usage practices.
Disclosure of Personal Information
We will not disclose your information to any third party except if you consent or where required by law. We will comply with any local and, if appropriate, international law enforcement requests in the case of a criminal investigation by turning over court-ordered documentation, but we are unlikely to get a request for information as we do not retain any personal information.
Data Storage, Transfer and Security
We value your trust in providing Us with your Personal Information if you ever do, thus we will try to use acceptable means of protecting it at that time. But remember that no method of transmission over the internet or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security. Our information, including Personal Data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.
Location Information
Some of the services may use location information transmitted from users’ mobile phones within the scope necessary for the designated service. We do not have access to or use this information.
Children’s Privacy
This Services do not address anyone under the age of 13. We do not knowingly collect personal identifiable information from anyone, including children under 13. In the event that we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to take the necessary actions.
Communications and Email
Any communications with Us including but not limited to, technical support, suggestions, complaints, or any individual within Us are strictly confidential and will not be divulged to any third party without your explicit permission. If you email the developer for support or other feedback, the emails with email addresses will be retained for quality assurance purposes. The email addresses will be used only to reply to the concerns or suggestions raised and will never be used for any marketing purpose.
Contact Us
If you have any questions or suggestions about our Privacy Policy, please do not hesitate to contact us at [email protected]
Changes to This Policy
We may update our Privacy Policy from time to time. This policy declaration is subject to change without prior notification. Since we do not retain contact information for its application users, you are responsible for periodically reviewing this statement. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page. By using the app, you agree to the collection and use of information in accordance with this policy.
Updates
This privacy policy will be updated as needed so that it is accurate, current, and clear.
Effective as of March 27, 2024